A STUDY OF EMOTIONAL INTELLIGENCE OF WORK-FROM-HOME IT WOMEN EMPLOYEES

Ms.M.Shanmugapriya; Dr.S.B.Gayathri

doi:10.63300/arjst10905202503

Authors

Ms.M.Shanmugapriya Nallamuthu Gounder Mahalingam College, Pollachi Author
Dr.S.B.Gayathri Author

DOI:

https://doi.org/10.63300/arjst10905202503

Keywords:

investigates, dimensions, explores, autonomy, environments

Abstract

The COVID-19 pandemic catalyzed a seismic shift in work cultures globally, pushing many employees, especially in the IT sector, into remote work environments. This study investigates the emotional intelligence (EI) levels among women employees in the Information Technology (IT) industry who work from home (WFH). The research explores how remote work impacts various dimensions of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skills. Using a mixed-method approach, including surveys and in-depth interviews with 50 women IT professionals in India, the study finds that while WFH improves autonomy and emotional self-regulation for many, it also presents challenges in maintaining empathy and social connectivity. Recommendations are proposed for organizations to support emotional well-being and foster EI competencies in remote environments.

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Author Biographies

Ms.M.Shanmugapriya, Nallamuthu Gounder Mahalingam College, Pollachi

Ms.M.Shanmugapriya, Research Scholar, PG and Research Department of Commerce, Nallamuthu Gounder Mahalingam College, Pollachi.

Ms. M. Shanmugapriya is a research scholar pursuing her postgraduate and research studies in the Department of Commerce at Nallamuthu Gounder Mahalingam College, located in Pollachi. This indicates she is currently working towards a higher degree, such as a Master's or doctoral degree, in the field of commerce. Her research likely focuses on a specific area within commerce, although the specific topic is not mentioned. The title "Research Scholar" suggests she is actively engaged in research under the guidance of faculty members at the college
Dr.S.B.Gayathri

Dr.S.B.Gayathri, Head & Associate Professor in Commerce - PA, Nallamuthu Gounder Mahalingam College, Pollachi

Dr. S.B. Gayathri holds the position of Head and Associate Professor in the Department of Commerce (likely Post Graduate, indicated by "PA") at Nallamuthu Gounder Mahalingam College in Pollachi. This suggests she is a senior academic with significant experience in teaching and potentially research within the field of commerce at the college level. Her title indicates leadership responsibilities within the department, overseeing faculty and curriculum. The "PA" likely refers to a Postgraduate program, suggesting the department offers postgraduate studies in commerce.

References

Agarwal, S. (2020). Work from Home and Emotional Balance. Journal of Organizational Psychology, 8(4), 21–28.

Singh, D. (2006). Emotional Intelligence at Work: A Professional Guide. Sage Publications.

https://www.jetir.org/papers/JETIR1907Q68.pdf

https://www.researchgate.net/publication/373982632_A_Study_on_Emotional_Intelligence_of_Women_Employees_in_High_Performing_Work_System

Jayachitra T.A, Nandini Jagannarayan(2020), Social and Emotional Health survey among Voluntary and Involuntary Singlehood women in select suburbs of Mumbai city, Studies in Indian Place Names 40 (53), 235-240, 2020